me44's Commitment to Players

Responsible Gambling
at me44

me44 believes gambling is best enjoyed as planned, controlled entertainment. The platform provides a range of self-control tools, practical guides and ongoing support so every player stays fully in control.

21+
For players aged 21 and above only
24/7 support in Malay
Self-exclusion tools available

Bet for entertainment, not purely for profit

Important Notice — 21+ Only

Online gambling is permitted only for individuals aged 21 and above. If you or someone you know is having difficulty controlling gambling habits, please contact the me44 support team or a nearby responsible gambling assistance agency. Gambling addiction is a health issue — help is available.

Resources me44 Provides for You

Every me44 player has access to a range of tools designed specifically to keep the playing experience within a healthy and controlled boundary.

Daily Deposit Limit

Set a daily, weekly or monthly deposit limit directly from your account. Once the limit is set, the system will automatically block any deposit that exceeds that amount — giving you full control over your gambling spending.

Session Time Limit

Choose a maximum playing time per day. When the time limit is reached, your session will end automatically. ⏱️ This feature helps you avoid playing longer than intended without realising it, especially when playing slots or live casino.

Self-Exclusion

If you feel you need a complete break from gambling, the self-exclusion option lets you block your account for a set period — 30 days, 90 days, 6 months, or permanently until you apply to reopen it. The process is immediate and no questions are asked. 🔒

Game History Review

Monitor a detailed record of your gambling activity — total deposits, amounts wagered, wins and losses — all organised in your account dashboard. Awareness of your playing patterns is the first step in self-control.

Temporary Account Suspension

Unlike self-exclusion, a temporary suspension lets you pause your account for a few days without a full block. Useful when you need to focus on other responsibilities and just want a short break.

24/7 Support

The me44 support team is ready to help via live chat and email in both Malay and English at any time. If you face any responsible gambling concerns, we will assist you promptly and without judgement.

How to Activate Self-Exclusion at me44

The self-exclusion process at me44 is designed to be straightforward and simple. You can do it yourself from your account or contact our team for immediate assistance. No questions asked, no complicated procedures — just the protection you need.

⚠️ Please Note

Once self-exclusion is activated, it cannot be cancelled immediately. The minimum period will remain fully in effect before you can apply for access again. This is a protective measure deliberately designed for your benefit.

1

Log in to your me44 account

Go to the me44 Login page and sign in using your username and password. Make sure you are on a secure device before proceeding.

2

Go to Account Settings

Click on your profile icon in the top corner and select the "Account Settings" or "Responsible Gambling" section from the dropdown menu.

3

Choose your self-exclusion period

Select the period that suits you — 30 days, 90 days, 6 months, or a longer duration. You may also choose a permanent suspension until a reactivation request is submitted.

4

Confirm your decision

Review your selection and confirm via the email or verification code sent to your mobile phone. Self-exclusion will take effect immediately after confirmation.

5

Contact support if you need help

If you encounter any issues or need self-exclusion activated immediately, contact me44 live chat or email [email protected] and we will respond promptly.

Tips for Playing in a Healthy and Responsible Way

Responsible gambling means you are in control of the game — not the other way around. Here are the best practices me44 recommends to all players.

Set a budget before you play Decide how much money you are prepared to lose before opening any game. Treat it as the cost of entertainment, not an investment.

Do not chase losses Once you reach your loss limit, stop. Chasing losses is a harmful pattern that often leads to more serious financial problems.

Do not play when you are stressed Avoid making betting decisions when you feel sad, angry or under pressure. Unstable emotions can cloud your judgement and lead to decisions you will regret.

Take regular breaks Take a short break every 30–60 minutes of play. Get up, stretch, drink some water. Do not let the game absorb your full attention for long stretches.

Do not use borrowed money Bet only with money you have and can afford to use. Borrowing money to gamble is a serious warning sign — seek help immediately if this happens.

Keep a balanced life Gambling should take up only a small portion of your free time. Prioritise family, work, hobbies and social responsibilities before playing.

Warning Signs of a Gambling Problem

Recognising the early signs of a gambling problem is an important step. Here are some indicators that should be taken seriously — whether in yourself or someone you care about.

Feeling the need to bet larger amounts to get the "same feeling"
Feeling restless or easily irritable when not gambling
Hiding gambling activity from family or friends
Using bill money, food money or savings to gamble
Unable to stop or cut down on gambling despite trying multiple times
Personal relationships and work performance affected by gambling

You Do Not Have to Face This Alone

If you recognise yourself in any of the signs above, the most courageous step is to ask for help. me44 fully supports players who need professional assistance. Contact us or seek help from the following.

Contact me44 Directly

The me44 support team is available via 24/7 live chat or email. We can help you activate self-exclusion, set account limits or provide further information about available support resources.

  • Live Chat — available every day, 24 hours
  • E-mail: [email protected]
  • Support in Malay and English

External Support Resources

Responsible gambling organisations in Malaysia provide free and confidential counselling services for individuals who need ongoing professional support.

The National Anti-Drug Agency (AADK) and the mental health counselling services of the Ministry of Health Malaysia also accept cases related to gambling addiction.

Frequently Asked Questions on Responsible Gambling

Answers to the most frequently asked questions by me44 players regarding self-control tools and responsible gambling.

An me44 account can only be opened by individuals aged 21 and above. This is an absolute requirement with no exceptions. me44 reserves the right to request age verification documents such as MyKad at any time and may close any account found to not meet this requirement.

Log in to your me44 account, navigate to the "Account Settings" or "Responsible Gambling" section, then select a daily, weekly or monthly deposit limit that suits you. The limit takes effect immediately after it is saved. If you wish to increase the limit, the change may take 24 hours to apply — this is an added protective measure.

Account suspension is a temporary measure that you can lift yourself after a short period — suitable for a brief break. Self-exclusion is a more serious step: the account is blocked for a set minimum period (30 days to permanent) and cannot be reopened before that period ends. Self-exclusion is recommended for individuals who feel that gambling has become a problem.

No. Self-exclusion remains fully in effect for the chosen period and cannot be cancelled early. This is a deliberate safety feature — to ensure you get a break that is genuinely meaningful. Once the period ends, you may contact me44 support to request access again, and there is an additional consideration period before the account is reactivated.

Yes. Your account balance remains safe during the self-exclusion period. You can still withdraw funds to your bank account even while the account is blocked from gambling activity. Contact the me44 support team to process a withdrawal if needed.

Yes. All me44 support channels — live chat and email — operate 24 hours a day, 7 days a week in both Malay and English. You can discuss any responsible gambling concerns with our support agents openly and in confidence. No judgement, just help.

Enjoy the Games, Stay in Control

me44 offers a wide range of slots, sports and live casino games — all in a fair, controlled and responsible environment. Register your account today and make use of the self-control tools we provide.

21+ Only  ·  Gambling can be addictive  ·  Bet responsibly